As an IT Technician I provide service and customer support during field visits or dispatches, installing and configuring hardware and software components, suggesting and implementing solutions. I have successfully handled multiple field automation systems and databases, ensuring their usability and security. I have over five years of experience in IT support, with a background in networking, printer installation, and general troubleshooting. I have worked with Cisco Network implementation and design, Active Directory Domain Services, Windows Servers, Cisco Routers and Switches, and other IT appliances. I have also acquired multiple certifications to enhance my skills and knowledge. I am seeking a challenging position that allows me to grow and contribute to a team that values communication, teamwork, and innovation.