I have experience in logistics, from exposure to rail freight operation, where communication with various stakeholders (internal and external) one of the key to ensure timely allocation of resources and operationalization of goods transportation plans. I had the opportunity to respond for the commercial and marketing area for the Passenger Transport Service, where i developed processes (personnel management, collection and bookkeeping and revenue control) in order to make the Service more flexible, customer service, registration, complaints, and also raise partners for the promotion of the provided and design of new services. As a Finance Assistant, i had the opportunity to participate in the budget preparation process and its execution, performed accounting, regularization of accounts, elaboration of the account process and clearance of taxes. I had the privilege of working in the area of Revenue Integrity, where I acted to confirm the provision of services, for billing customers and payment to third parties (railway companies in the SARA region.