
WORKING EXPERIENCE Worked at Rainbow Hotel Moçambique as Food and Beverage Manager Organization : RTG (Rainbow Towers) Sheraton Hotel – (August 2008 to May 2014) Positions Held 1.-RESTAURANT SUPERVIOR Duties & Responsibilities Greeting and welcoming guests Providing excellent service to clients Zero tolerance of complains Managing costs for the restaurant Actioning guests feedback 2 - Cashier Duties & Responsibilities Reconciling daily outlet takings Banking of daily takings, Order taking as well as opening and closing of bills Handling guest queries 3 – Ass F & B Cost Controller Duties & Responsibilities Conducting and reconciling daily bars and chefs pantry stock takes Menu costing and pricing Establishing food and beverage cost of sales Preparing pre-function profit and loss and raising function bills End of daily reconciliation for cashiers Conducting and drafting of spot check reports and making recommendations of controls. Participating in budget preparation and menu formation Monthly inventories Management reports 4 – Banquet Checker Duties & Responsibilities Compiling functions pre profit and loss Handling guest queries Stocktaking and running of Concerts Reconciliation of the daily takings for all function Functions billing and follow up of unpaid bills Menu costing Participating in month-end stock takes 5- Acting -F & B Cost Controller Duties & Responsibilities Planning and supervising the daily operation of cost control office, Food and beverage, receiving and purchasing department through guiding and supervising concerned personnel in the execution of their duties. Establishing Food and beverage cost of sales Analysing the performance of all outlets Reporting all mistakes ,failures to follow procedures Establishing cost per food item and sales