Monitoring & Evaluation and Information Systems specialist with over 15 years of experience supporting government, UN partners and NGOs in planning, monitoring, reporting and data systems strengthening. Strong background working in fragile and humanitarian settings in northern Mozambique, supporting evidence-based programming through field monitoring, data quality assurance and indicator tracking. Skilled in DHIS2, SISMA, ODK, Power BI,Tableau, Apache Superset, with extensive experience training government and partner staff. Proven ability to supervise teams, coordinate with authorities and lead monitoring processes for both development and emergency interventions
▪Renewable Energy Systems – Solar, Wind, Hydro, and Hybrid Technologies ▪Energy Project Planning & Management – Feasibility, Budgeting, Scheduling, Implementation ▪Sustainable Energy Solutions – Efficiency, Environmental Impact, Policy Compliance ▪Energy Analytics & Optimization – Performance Monitoring, Data-driven Decision Making ▪Engineering Design & Technical Analysis – System Modelling, Simulation, Troubleshooting ▪Leadership & Stakeholder Engagement – Team Coordination, Communication, Reporting
▪Software Development & Programming – Algorithms, Database Management, Web & Mobile Applications ▪Systems Analysis & Design – Requirements Gathering, System Modelling, IT Solutions Implementation ▪Networks & IT Infrastructure – Network Configuration, Troubleshooting, Security Basics ▪Data Management & Analytics – SQL, Data Collection, Reporting
▪ Led the implementation of SIGLUS, UPScale and MParto (Digital Partograph), supporting improvements in maternal and newborn health service delivery. ▪ Designed and maintained Power BI dashboards to monitor MNCH indicators and program performance. ▪ Provided training and ongoing mentorship to district statisticians and provincial health teams, strengthening monitoring and reporting capacity ▪ Supported provincial and district authorities in planning, monitoring and reporting, ensuring alignment with national M&E frameworks. ▪ Conducted routine monitoring visits and data verification to ensure quality, consistency and accuracy of reported indicators ▪ Ensured timely collection, validation and use of data from DHIS2 and other national systems for decision-making ▪ Produced analytical reports and contributed to provincial coordination meetings to inform evidence-based interventions ▪ Developed training materials and user guidance to improve data literacy and monitoring practices
▪Led data-driven Quality Improvement (QI) initiatives, focusing on process optimization, service performance and program outcomes. ▪Analyzed and validated data to identify performance gaps, process variation and improvement opportunities. ▪Designed, implemented and monitored Plan-Do-Study-Act (PDSA) cycles as a continuous improvement methodology. ▪Monitored QI indicators and PDSA results using trend analysis and before-and-after comparisons to assess impact. ▪Generated analytical evidence to support decision-making, process adjustments and scalability of improvement interventions.
▪ Managed corporate IT infrastructure, servers, backups and security controls. ▪ Administered VMware virtualization environments at operational level to support continuity of services. ▪ Executed patch management, system hardening and compliance audits. ▪ Conducted operational reviews and produced management reports to inform capacity planning ▪ Conducted IT audits and compliance assessments, reinforcing data security and governance.
▪ Conducted routine field monitoring and Data Quality Audits (DQAs), triangulating client-level and facility-level data ▪ Provided technical support to government health directorates to improve reporting completeness, accuracy and consistency ▪ Supervised data clerks and M&E field teams, ensuring adherence to national and donor reporting standards. ▪ Supported indicator tracking, performance analysis and preparation of monthly, quarterly and annual reports ▪ Provided technical assistance for monitoring HIV treatment, retention, testing and linkage-to-care indicators ▪ Worked in emergency-affected districts to ensure continuity of M&E processes and service monitoring
▪ Administered Windows Server infrastructure supporting mission-critical systems, including prepaid energy billing platforms (CREDELEC). ▪ Managed Active Directory, DNS, DHCP, Group Policy Objects (GPOs) and user access controls. ▪ Implemented security hardening, patch management, backup and disaster recovery (DR) procedures. ▪ Provided Level 2 and Level 3 technical support, acting as the escalation point for infrastructure incidents. ▪Participated in capacity planning, asset inventory management and change management processes.
▪Administered and maintained the CREDELEC prepaid energy sales server, supporting mission-critical billing and transaction systems. ▪Managed operating systems and core IT infrastructure to ensure system availability, reliability and performance. ▪Oversaw Information and Communication Technology (ICT) operations, including system monitoring and user support. ▪Led and supported the migration of the prepaid energy system from offline to online architecture, improving transaction efficiency, data accuracy and service availability across Maputo City.
▪Provided customer support services through the call center, responding to client inquiries related to energy services, billing and service requests. ▪Assisted customers with account-related issues, service activation and basic troubleshooting, ensuring timely and accurate resolution. ▪Maintained clear communication with clients, contributing to improved customer satisfaction and service efficiency.
▪Developed and maintained websites and online platforms, ensuring functionality and content updates. ▪Performed computer hardware repair and maintenance, including peripherals and basic system troubleshooting. ▪Installed, assembled and configured computer networks, supporting connectivity and IT operations for multiple clients.