
Dedicated and results-oriented Human Resources professional with over 7 years of experience in people management, including 4 years in management roles, knowledge in HR operations, process automation, HR data management, compliance, and stakeholder engagement. Strong analytical skills in data visualization, KPI reporting, and HR systems optimization. Adept at driving process improvements to enhance employee experience and organizational efficiency. Passionate about leveraging HR technology and compliance frameworks to optimize workflows and decision-making.
• Participated in onboarding and integration with cross-departmental teams at Delta Cafés. • Explored strategic benefits packages for talent retention. • Supported internal communication initiatives to strengthen alignment and culture. • Collaborated in developing training plans and team-building activities. • Sourced and evaluated proposals from training providers. • Developed insights to adapt training projects and performance evaluations
• Developed and managed budgets for digital mentorship projects, ensuring efficient allocation of resources and financial sustainability. • Conducted soft skills training sessions, fostering leadership, communication, and decision-making skills among young women. • Designed data collection and monitoring frameworks to assess training impact and drive program enhancements. • Collaborated with community stakeholders to drive engagement and optimize social innovation project implementation.
Designed and implemented a recruitment process focused on digital practical tests, significantly reducing the time required to filter suitable candidates, streamlining position fulfilment, and improving overall hiring efficiency. • Developed HR dashboards to track key performance indicators, optimizing HR decision-making and improving reporting accuracy. • Implemented an employee recognition program, resulting in an increase in employee motivation and a 25% reduction in absenteeism in a year; • Conducted a successful HR audit and identified areas for improvement, resulting in the implementation of new policies and procedures that ensured compliance with employment laws and reduced legal risks: • Implemented a new integration process, that provided a better onboarding process and a reduction of time for the new hires to become fully productive.
• Developed and implemented HR policies and procedures that reduced compliance issues by 30%, aligning them with business objectives and industry best practices. • Led end-to-end recruitment processes that increased the quality of hires by 50% and reduced time-to-fill by 20%, enhancing overall talent acquisition outcomes. • Managed a performance appraisal program that resulted in a 15% improvement in team productivity and fostered a culture of continuous improvement. • Successfully resolved complex employee/labour relations cases in compliance with legal standards, which improved employee satisfaction and reduced turnover. • Coordinated training and development initiatives that increased organizational capabilities and boosted employee engagement by providing clear growth pathways. • Supported the implementation of Quality Management Systems ISO standards, leading to a 90% compliance rate in audits and positioning the organization as a quality-focused workplace. • Leveraged digital transformation tools to streamline HR processes, resulting in a 60% improvement in efficiency and a significant reduction in administrative workload. • Conducted employee relations investigations with a 90% closure rate, ensuring fair and timely resolution of workplace issues. • Mentored and provided guidance to junior staff, contributing to a reduction in onboarding time and fostering professional growth within the HR team.
• Migrated employee data of 400+ workers into an all-in-one HR management software (Odoo), improving data accuracy and accessibility. • Conducted payroll processing and compliance checks, ensuring accurate and timely salary payments. • Provided advisory support to employees regarding HR policies and labor law compliance