Shop Assistant

Duties

• Provide clerical and administrative support, including filing, photocopying, document management, appointment scheduling, and general office assistance
• Maintain, process, and archive all documentation related to One Stop Shop (OSS) activities
• Ensure the reception area, offices, and meeting rooms are organized
• Update calendars, schedule meetings and training and maintain logs for room bookings and meeting requests
• Perform additional administrative and office support duties as assigned
• Manage daily frontdesk operations and serve as the first point of contact for visitors, beneficiaries, and stakeholders
• Receive, distribute, and manage correspondence and redirect phone calls and inquiries appropriately
• Provide accurate information in person, by phone, and via email regarding Local Content and capacity building programs
• Support the coordination and logistical organization of trainings, meetings, and capacity building activities
• Register participants and provide information on available trainings
• Disseminate information on training opportunities, and capacity building initiatives to interested parties
• Register, process, and log beneficiaries, projects, and service requests within the OSS

Requisites

• Minimum High School equivalent
• Minimum of there (3) years of proven experience as Assistant, Receptionist, Front Office Representative, or similar role
• Professional attitude and appearance
• Business school training is a plus
• Fluency in English is a plus
• Excellent written and verbal communication skills in Portuguese
• Proficient in computer skills, including Microsoft Outlook, Teams, and Excel
• Strong communication skills, pro-active, autonomous

Notes

• Only shortlisted applicants will be contacted