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Senior Communications Associate (m/f)

UNHCR - United Nations High Commissioner for Refugees

UNHCR is recruiting a Senior Communications Associate (m/f), to be based in Maputo, Mozambique.
Description
  • The Senior Communications Associate will work under the supervision of the External Relations Officer, and in close coordination with the Associate Reporting Officer. S/he will liaise with staff at various levels in the office as well as in field offices of Pemba and Nampula; with media, local suppliers, NGO, implementing partners, embassies and UN agencies
  • The Senior Communications Associate may also be required to provide support in executing a range of communications activities in the fields of news and media relations, multimedia content production, social media engagement, video production, Goodwill Ambassadors and other influencers. The incumbent may also be required to help strengthen coordination and editorial planning in the AoR, support advocacy, awareness-raising and digital fundraising efforts as well as strengthening analytics to inform the social media strategies and work plans
  • All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity
  • Type of contract - Fixed-Term Appointment (FTA)
  • Post Number - 10034742
  • The Effective Date of Assignment - As soon as possible
Duties
  • Support the implementation of communications strategies for countries, situations and special projects within the AoR; help identify thematic priorities and target audiences to meet UNHCR’s global, regional and country-level communications objectives of leading the narrative, generating empathy and mobilizing action for forcibly displaced and stateless people
  • Monitor news and popular trends to insert UNHCR’s messaging into ongoing conversations; identify key moments for proactive communications
  • Help forge strategic partnerships with individuals and organizations who can help produce and promote UNHCR content, activities and messaging as well as provide research insights to improve communications; promote the work of engaged businesses and civil society actors
  • Support the development of news-driven and authoritative content to lead the narrative on forced displacement and show UNHCR’s impact (e.g. interviews, press releases, flagship reports, speeches), create emotive storytelling to generate empathy (e.g. stories, multimedia content) and mobilize action by signposting concrete steps people can take to help refugees (e.g. digital diplomacy, action-driven campaigns, fundraising)
  • Help ensure that content created reaches maximum impact by supporting the development of strategies for distribution from the outset, boosting the visibility of our content on relevant UNHCR channels and placing it on external channels
  • Monitor the implementation of communications projects and adjust accordingly
  • Assist in research, preparation, editing and production of professional media and communications materials for target audiences and ensure their timely dissemination via UNHCR's communications channels, ensuring highest quality standards
  • Continually maintain and upgrade communications skills, keeping abreast of emerging platforms and tools, and systematically reviewing media impact results and other measurement tools for learning purposes
  • May be required to support the implementation of campaigns, events and other initiatives in support of UNHCR's strategic objectives, including its need for a leading share of voice on refugee and related matters
  • May be required to undertake missions and field trips with media and other official visitors in support of UNHCR and its work
  • Perform other related duties as required
Requisites
  • Years of Experience/Degree Level:
  • For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with
  • Bachelor or equivalent or higher
  • Field(s) of Education
  • Not specified
  • Certificates and/or Licenses:
  • Journalism, Social Sciences, Humanities or related fields
  • Relevant Job Experience:
  • Essential
  • Excellent computer skills and knowledge of MS Office applications. Excellent drafting skills.
  • Desirable
  • Experience implementing communications strategies. Professional writing and editing skills. Experience working on advocacy campaigns
  • Functional Skills:
  • CO-Drafting and editing content for International Organizations
  • CO-International Media Contacts
  • CO-Journalism (incl. print, broadcast, photography, video, layout & graphics)
  • CO-Video production for digital platforms (including news organizations)
  • CO-Editing
  • Language Requirements:
  • Please also note that English and Portuguese are essential for this Job Opening
  • Competency requirements:
  • All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below:
  • Core Competencies
  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation
  • Managerial Competencies
  • Empowering and building trust
  • Manage Performance
  • Cross-Functional Competencies
  • Analytical Thinking
  • Innovation and Creativity
  • Political Awareness
Notas
  • Eligibility: Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.1). If you have questions regarding your eligibility, you may also contact the HR Unit
  • In line with the RALS, the below category of candidates are eligible to apply for internally/externally advertised vacancies
  • Group 1 candidates: Group 1 comprises current GS staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for application, are serving in the country of the vacancy at the grade of the position or one grade below or above
  • Group 2 candidates: Group 2 comprises candidates from the below categories after completion of one cumulative or continuous year of service in the country of the vacancy:
  • Currently employed locally recruited UNHCR staff members holding a Temporary Appointment
  • Former locally recruited UNHCR staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females)
  • National United Nations Volunteers currently working for UNHCR
  • National UNOPS and individual contractors currently working for UNHCR
  • Current GS staff members holding an indefinite or fixed-term appointment applying to a position in the same category two grades above the staff member’s personal grade
  • Current UNHCR staff members in the International Professional category holding an indefinite or fixed-term appointment applying to a GS post
  • Current UNHCR staff members in the NPO category holding an indefinite or fixed-term appointment applying to a GS post
  • Current locally recruited female staff members from other UN system Organizations holding the equivalent of an indefinite or fixed-term appointment
  • External candidates: External candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country
  • Remuneration: A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org
  • Submission of Applications: Interested internal candidates (Group 1 and Group 2) should apply through MSRP - Self-Service - Recruiting Activities - Careers (please search by JO number or by Location). Please update your personal profiles with all required information in order to be able to apply. Please consult the attached documents for further guidance on how to update the personal profile
  • Interested external applicants are also invited to apply online and complete the mandatory motivation letter. External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. https://www.unhcr.org/careers.html - Careers - Career opportunities - Other Opportunities - Vacancies - sort by Location or search by Job Opening number
  • Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and only candidates who have passed the test successfully will be called for oral interviews. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees)
  • Applications will be accepted only via the online portals. Please do not send application via email
  • The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application
  • UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality, and culture. All applications will be treated with the strictest confidentiality
  • UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at inspector@unhcr.org or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80
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