Sales & Operations Coordinator (m/f)


DHL is recruiting a Sales & Operations Coordinator (m/f), to be based in Beira and Pemba, Mozambique.
Why join our DHL team?
  • We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL that manages the flow of goods and information across a customer’s global supply chain
  • You will act as a bridge between our customers and our business units using a consultative selling strategy to understand the customers’ business, including their current situation and their future direction, and propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results
  • You will be responsible for gaining new business as well as keeping and growing existing customers in line with DHL’s strategies to ensure the growth of DHL Global Forwarding within an assigned territory
  • Visit customers and potential clients within assigned territory
  • Win, retain and develop medium-sized Business Customers through sales "hunting" activity
  • Collaborate with manager to ensure alignment with branch strategies in forecasting, business planning, and pipeline development
  • Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies
  • Develop tailored solutions that deliver value and support the customer’s business strategy
  • Perform all aspects of the sales process and input & update all relevant activities utilizing CRM daily (required)
  • Creates and confirms transport order to ensure pickup of the shipment at origin and delivery to the final customer
  • Follows-up shipment status in the Import & Export area identifies incidents and ensures resolution of incidents
  • Proactively informs Customer Service on shipment status, exceptions and provides intermediate updates on incident solution
  • Prepare and distribute shipment status report to relevant parts
  • Ensure that invoices and respective backups are timely submitted as per Customer requirements
  • Minimum 1-2 years of outside sales experience
  • Freight forwarding & Operations background preferred
  • Excellent communication and presentation skills
  • Strong ability to persuade, motivates, and influences others
  • Proficient in Microsoft Office (Word, Excel, and Outlook) and using the Internet
  • Beira & Pemba based applicants desired
  • Bachelor degree desired
  • At DHL, you will be part of a strong team that respects its employees, society, and environment
  • You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL
  • We offer benefits and programs to help you manage your time at and away from work to achieve a healthy work/life balance
  • DHL offers highly competitive compensation, incentive, and bonus plans
  • Only shortlisted applicants will be contacted
  • Indicate the source of this job post:
How to Apply
1. Documentation
  • Cover Letter
  • Curriculum Vitae
2. Application
  • Send your Documentation to with the Subject line “Sales & Operations Coordinator”
This vacancy is no longer accepting applications


  • Entidade DHL
  • Local
  • Categoria ,
  • Tags
  • Publicado 26.06.2019
  • Expira 02.07.2019
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