Quality Assurance and Quality Control Supervisor

Heading Moçambique

Heading is recruiting for its client, a Quality Assurance and Quality Control Supervisor, to be based in Maputo, Mozambique.
  • Assist socioeconomic development teams to establish, monitor and evaluate performance indicators
  • Coordinate the implementation of IT solution to enable an effective and friendly field activities monitoring process
  • Work with Stakeholder Engagement, Resettlement and Social Investment teams to implement Above Ground Risk Group activities including periodic risk assessments
  • Monitor and report the above risk performance to key relevant internal stakeholders (daily, weekly, monthly, and annual report may be needed)
  • Implement the monitoring and quality assurance framework activities
  • Ensuring alignment and coordination of actions between cross functional teams (i.e., stakeholders’ engagement, social investment, resettlement)
  • Identify gaps in implementation activities and programs across sectors and provide synergetic solutions
  • Review engagement qualitative report and media analysis dashboard
  • Review IP monitoring and evaluation and provide guidance to achieve the objectives established in the SOW
  • Develop a 52-week plan of Quality Assurance/Control activities to be implemented, monitored, and learning process established
  • Coordinate the activities of QA/QC teams
  • Assist project teams to maintain a broad-based project enabling environment including social license to operate in the project footprint area through providing timely and regular information about potential risks and areas of concern
  • Assist project teams to identify and manage social impacts and risks by providing adequate IT systems and QA/QC
  • Assist project teams on designing of preventive and mitigation measures for identified risks
  • 7 years’ experience in social data management, quality assurance and analysis
  • Comprehensive understanding of workflow and data maintenance
  • Understanding of social processes and social license data tracking and trending
  • Experience in the design and management of data quality assurance procedures
  • Familiarity with global industry best practice environmental and Social Performance and reporting standards, requirements, and guidelines
  • Experience in the analytics and use of data to enhance, plan, and facilitate improved Socioeconomic development
  • Excellent command of Portuguese, both written and verbal
  • Proficiency in English, both written and verbal is required
  • Only shortlisted applicants will be contacted
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