Operations Controller (m/f)


Aldelia is recruiting an Operations Controller (m/f),to be based in Maputo, Mozambique.
  • Coordinating the clearance, transportation and delivery of shipments to clients
  • Taking ownership of each shipment handled, by overseeing the overall operations for clients under your portfolio
  • Effectiveness in terms of customer service delivery in line with clients expectations/SOP & KPI’S
  • Work closely and hold regular operational interactions with relevant stakeholders by e-mail, phone or in person (clients, customers when it required, suppliers etc.)
  • Reporting of daily activities to clients under your portfolio i.e. status reports
  • Reporting of daily activities to direct/line manager, address any encountered challenges, concerns as well as suggestions of possible solutions to the relevant concerns
  • Self-awareness and initiative
  • Prepare Quotations and invoicing within given metrics and milestones using company´s systems
  • Minimum Academic Requirement Grade 12 or equivalent
  • Minimum 3 years of work in the Freight forwarding/Transport Industry for Oil Gas Projects
  • Knowledge of the Cargo Wise System will be an advantage CW 1
  • Strong knowledge in freight forwarding/Transport Logistics management
  • Good communication skills to understand the details of client requirements and share information accurately
  • Knowledge of the customs clearance processes and procedures
  • Fluent in Portuguese English languages (Spoken Written)
  • Capable of working in a heavy pressured environment
  • Computer Skills (Windows, MS Excel, MS Word, MS Access Power point
  • Strong and effective communicator, both written and verbal, with excellent interpersonal skills
  • Demonstrated ability to work effectively with both accounting and non accounting personnel
  • Strong interview skills, ability to ask the right questions to gather and obtain relevant information
  • Ability to work independently, as well as maintain a positive working relationship with other Labor Industries staff
  • Perform multiple tasks under tight deadlines without sacrificing quality or accuracy
  • Strong attention to detail and follow through
  • Only shortlisted applicants will be contacted
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  • Entidade Aldelia
  • Local
  • Categoria
  • Tags
  • Publicado 05.05.2022
  • Expira 12.05.2022
  • Partilhar vaga por email
  • Reportar erro
  • Traduzir para Português

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