Vaga

Network Support Supervisor (m/f)

Aldelia

Aldelia is recruiting a Network Support Supervisor (m/f), to be based in Maputo, Mozambique.
Duties
  • Supervise and monitor network transactions
  • Supervise the availability of all services
  • Ensure smooth operation of devices (Proxys)
  • Write processes and ensure they are implemented with partners
  • Provide technical support to the wholesaler in order to collect and address issues
  • Take direct action or escalate the incident for resolution
  • Follow up on requests and their addressing until resolution
  • Ensure real-time availability of support
  • Ensure support
  • Provide for configuration during the deployment of a partner
  • Coach and support the partner on its configurations
  • Supervise the training
  • Ensure Coach and support the partner on its configurations
  • Supervise the training
  • Ensure availability of the SIMs of each department
  • Ensure availability of the APKs for each department
  • Provide for configuration of devices (Proxys)
  • Ensure availability of the Uvs for each department
Requisites
  • Bachelor degree in Information Technology, Computer Science or related area
  • Solid knowledge of Network and Telecom Architecture
  • Strong problem analysis and solving skills
  • Compliance with deadlines and procedures
  • Team player
Notes
  • Only shortlisted applicants will be contacted
Esta vaga não aceita mais candidaturas

Details

  • Entidade Aldelia
  • Local
  • Categoria
  • Tags
  • Publicado 04.12.2020
  • Expira 11.12.2020
  • Partilhar vaga por email
  • Reportar erro
  • Traduzir para Português

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