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mHealth / IT Officer

Pathfinder International

Pathfinder International is a global leader in sexual and reproductive health. We place reproductive health care at the center of all that we do—believing that it is not only a fundamental human right, but is critical for expanding life opportunities for women, families, communities, and nations, and paving the way for transformations in environmental stewardship, decreases in population pressures, and innovations in poverty reduction. Pathfinder provides women, men, and adolescents with a range of quality health services—from contraception and maternal care to HIV prevention and AIDS care and treatment. Pathfinder strives to strengthen access to family planning, ensure availability of safe abortion services and post-abortion care, advocate for sound reproductive health policies, and, through all of our work, improve the rights and lives of the people we serve.

Pathfinder International has been working in Mozambique since 1997. Our work here ranges from prevention of gender-based violence, with support from UN Women and PEPFAR, to reproductive health, family planning and maternal health at the community and facility levels, encompassing areas such as HIV and malaria with funding from USAID. Contributing to this, Mozambique is currently implementing the USAID-funded Family Planning Initiative, integrating contraception into primary health services, and the Strengthening Communities through Integrated Programming (SCIP) project in Nampula province. All Pathfinder projects are developed with the goal of scale-up and government ownership.

mHealth/IT Officer works under the guidance of the IT Senior Officer and closely with HQ/ISU and mHealth Officer to plan, administer, and evolve Pathfinder International Mozmabique’s computer network as well as receive, review and enter program data into computer system or tracking database according to established procedures. S/he supports end users’ technology/data needs and ensures they are using the right tools for the task at hand.

Duties
mHealth support roles
  • Acting as the mHealth focal person, participate in the design and configuration of mobile applications through a content development process and contribute to the creation/implementation of change and version management process and documentation with technology partners and ISU HQ
  • Take the lead on configuring mobile phone applications (for decision support and behavior change interventions) in collaboration with ISU HQ and Technical/Programs Staff
  • Lead pilot testing and iterative revisions with end users in collaboration with ISU HQ and technology partners according to pathfinder standards
  • Oversee mHealth project implementation from a IT perspective in close collaboration with technical/program staff and ensure DB and app fidelity throughout project implementation
  • Take the lead on documentation and reporting in close collaboration with Pathfinder HQ ISU for any mHealth projects
  • Participate in Pathfinder mHealth communities of practice (VCAT) with staff worldwide to contribute to sharing lessons learning and building Pathfinder capacity in mHealth
IT support roles
  • Maintenance and installation of the computer equipment in the office
  • Technical support for staff working in the Pathfinder office
  • Manages the development, improvement and maintenance of systems and databases for program and admin area’s needs
  • Backup systems, communication services, and servers of the offices
  • Internal network and internet access
  • IT support to partner organizations and local government representatives
  • Backstop HQ ISU team as necessary to maintain compliance with corporate policies and procedures
  • Plans software deployments to keep up to date with current software technology while maintaining a homogenous system
  • Trains new employees on computer, network, telephone, and mobile phone usage, as required
  • Provides IT support to partners organizations and government
  • Performs other activities that are assigned by his supervisor
  • Perform other activities that are assigned by a supervisor
Requisites
  • Higher education or advanced knowledge in information systems or computer science
  • Good skills in computers (hardware and software)
  • Good communication in English and Portuguese
  • Ability to work under pressure
  • 2+ year experience in mHealth
  • SQL database knowledge
Documentation
  • Cover Letter
  • Curriculum Vitae
Notes
  • Due to the amount of applications, only candidates considered for the job will be contacted
  • Please indicate the source of this job post: emprego.co.mz
  • To submit your application please use the contacts listed above, on the right column
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