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M-Pesa Territory Supervisor

Vodacom Moçambique

Vodacom is recruiting a M-Pesa Territory Supervisor, to be based in Several Places.

Duties
  • Effectively identify and recruit agents, business accounts and M-PESA users targeting key organizations and institutions. Recruit and manage relationships for Banks, financial institutions, chain stores and other business with national outreach
  • Manage the M-PESA Agent Network by identifying & troubleshooting poorly performing outlets. Ensure all agents operate at their expected levels, as per key agent indicators; i.e. enough float, registrations and transactions
  • Coordinate regular training for agents and agent staff and consumer training through road shows, trade fairs & targeted events
  • Ensuring POS & merchandising material is effectively applied
  • Ensure Achievement of set Revenue targets through attainment of agent support & strategy implementation, i.e. monthly, quarterly, annually
  • Reporting weekly/ monthly/ quarterly & annual operational and management reports on revenue & completed ongoing and planned activities
  • Ensure that M-PESA Agents comply with all VM standards and adhere to all the VM Policies & Procedures, at all levels (staff / shops / Stock / Finances / Reports etc.)
  • Implement regular M-PESA Agent visits and Audits
  • Supply reporting as prescribed by EHOD M-PESA Sales and Sales Director
  • Communicate to the M-PESA Agents regularly via Trade Bulletins ensuring that they are always updated
  • Work with Speed Simplicity and Trust
Requisites
  • University Degree or equivalent qualification
  • At least 3 years’ experience in sales or marketing role in a corporate multinational environment with an outstanding sales performance record
  • Training in sales management, customer relationship management, business administration and team building courses, will be advantageous
  • Experience in and Knowledge of Telecoms industry (advantage)
  • Strong project management and reporting skills
  • Strong Sales Planning Skills
  • Strong stock management skills
  • Driving license is a necessity
  • ADVANCED proficiency in MS OFFICE MANDATORY
  • Strong written and verbal communication skills (Portuguese and English)
  • Strong interpersonal skills
  • Advanced analytical abilities
  • Negotiation skills
  • Strong financial analysis and interpretation skills
  • Strong Business Analysis skills
  • Strong Project Management Skills
  • Strong Customer Focus
  • Ability to manage a team, and support staff (Team player)
  • Result driven
  • Writing and Presentation
  • Socially confident
  • Flexibility
  • Self-motivation / Always Positive
  • Drive to win (market leadership)
  • Perseverance and dedication to goals
  • Willingness to work long hours under extreme pressur
Notes
  • Only short listed applicants will be contacted
  • Kindly reference the source of this job post: emprego.co.mz
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