Vaga

Branch Manager

emprego.co.mz

Grindrod is recruiting a Branch Manager, to be based in Maputo.

Duties
  • Oversee the day to day activities of both Ships Agency and Clearing & Forwarding divisions
  • Control of the branch budget whilst maximising revenues and achieving optimum profitability
  • Developing and growing new revenue streams
  • Managing the scope and budgets of the branch activities
  • Developing and implementing strategies to acquire new business and maintain existing business
  • Reviewing of operational processes, procedures and standards and introducing efficiencies
  • Maintain a high level of customer satisfaction that always meets, if not exceeds, expectation
  • Closely managing and controlling debtors
  • Reporting on branch deliverables to Director level
  • Providing back up to the Country Manager
  • Building and maintaining strong and sustainable customer relationships to ensure exposure and increased sales
  • Overseeing, maintaining and improving processing systems and ensuring quality compliance in ISO 9001
  • Identify staff, system and procedure requirements and implement. Emphasis on staff competencies and development so as to improve standards of efficiency and service
  • Motivating and coaching staff, encouraging team building and increasing staff morale
Requisites
Qualification
  • Related tertiary qualification preferred (Alternatively, relevant industry-related training
Experience
  • Minimum of 8 years practical experience in the Freight Forwarding / ships agency industry
  • 5 years managerial experience at a senior level including personnel and business management, planning and financial oversight
  • Ideally have a background and experience in quality management processes
Required skills
  • Strong management and organizational skills with ability to lead staff/teams
  • Strong business acumen and leadership skills
  • Ability to meet reporting deadlines and deal effectively with customer demands
  • Strong overall personnel management and delegation skills
  • Effective industry and quality compliance knowledge
  • Strong problem solving ability and identification of departmental needs and potential threats
  • Excellent and effective communication and interpersonal skills
  • Good understanding of accounts in order to manage debtors / creditors
  • Computer literacy – MS Word, advanced MS Excel
  • Able to travel as and when required
  • Valid driver’s licence essential
  • Ability to read / speak Portuguese will be an advantage
Notes
  • Only short listed applicants will be contacted
Esta vaga não aceita mais candidaturas

Details

  • Entidade emprego.co.mz
  • Local
  • Categoria
  • Tags
  • Publicado 15.06.2015
  • Expira 26.06.2015
  • Partilhar Vaga
  • Reportar erro
  • Traduzir para Português

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