Assistant Protection Officer (m/f)

UNHCR - United Nations High Commissioner for Refugees

UNHCR is recruiting an Assistant Protection Officer (m/f), to be based in Maputo, Mozambique.
  • The National Protection Officer should ideally possess previous work experience dealing with protection/human rights issues affecting displaced populations, good protection monitoring experience including monitoring delivery of basic services to people of concern
  • The candidate should possess previous experience working with community-based structures and engaging with State officials at central and local levels, as well as the civil society, including women and youth groups, faith-based organization and academia, and with law enforcement authorities, court officials and the military
  • The candidate should possess good experience in managing complaint and feedback mechanisms (Accountability to affected populations); good experience in distribution and post distribution monitoring and ability to detect fraud cases; very good communication skills (oral and written); sound analytical skills; strong interpersonal as well as managerial skills; strong diplomatic and negotiation skills and ability to remain calm when dealing with PoCs and government authorities, including the police, detention and correction officials, national intelligence and host community leaders
  • Good experience in protection reporting skills, compiling protection sitreps inputs, thematic reporting and other periodic reports as well as drafting protection projects. Ability to design and administer protection surveys and conduct assessments to gauge intentions and other feedbacks from people of concern
  • Strong coordination skills and ability to work collaboratively and find synergy with other relevant units, including Progrmme unit, the clusters as well as protection partners. The incumbent will also be expected to possess a good awareness of the CRRF approach and UNHCR registration and data management tool (ProGres)
  • The National Protection Officer is part of the protection management team and will report to the Senior Protection Officer and will sometimes be the OIC of the Protection unit. The incumbent will manage one national staff (Protection Associate). S/he should have demonstrated competencies and skills in the effective management of staff and resources at her/his disposal
  • Category/grade: National Professional Officer, NOA
  • Post Number: 10034745
  • Type of contract: Fixed-Term Appointment (FTA)
  • The Effective Date of Assignment: As soon as possible
  • Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment
  • Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct
  • Assist in providing comments on existing and draft legislation related to PoC
  • Provide legal advice and guidance on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation
  • Conduct eligibility and status determination for PoC in compliance with UNHCR procedural standards and international protection principles
  • Promote and contribute to measures to identify, prevent and reduce statelessness
  • Contribute to a country-level child protection plan as part of the protection strategy
  • Contribute to a country-level education plan as part of the protection strategy
  • Provide inputs for the development of protection policies and standards within the AoR
  • Implement and monitor Standard Operating Procedures (SOPs) for all protection/solutions activities
  • Manage individual protection cases including those on SGBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents
  • Recommend durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement
  • Assess resettlement needs and apply priorities for the resettlement of individuals and groups of refugees and other PoC
  • Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners
  • Contribute to and facilitate a programme of results-based advocacy with sectorial and/or cluster partners
  • Contribute to and facilitate effective information management through the provision of disaggregated data on populations of concern and their problems
  • Assist capacity-building initiatives for communities and individuals to assert their rights
  • Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures
  • Intervene with authorities on protection issues
  • Assist the supervisor in deciding priorities for reception, interviewing and counselling for groups or individuals
  • Assist the supervisor in enforcing compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of protection services
  • Enforce compliance with, and integrity of, all protection standard operating procedures
  • Perform other related duties as required
  • Years of Experience/Degree Level:
  • For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
  • Field(s) of Education
  • Law, International Law, Political Sciences or other relevant field. (Field(s) of Education marked with an asterisk* are essential)
  • Certificates and/or Licenses:
  • Not specified
  • (Certificates and Licenses marked with an asterisk* are essential)
  • Relevant Job Experience:
  • Essential
  • Knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles
  • Desirable
  • Completion of the Protection Learning Programme, RSD- Resettlement Learning Programme.
  • Functional Skills:
  • PR-Protection-related guidelines, standards and indicators
  • LE-International Refugee Law
  • PR-Age, Gender and Diversity (AGD)
  • PR-Sexual and Gender Based Violence (SGBV) Coordination
  • MG-Projects management
  • PR-PR-Human Rights Doctrine/Standards
  • PR-International Humanitarian Law
  • PR-Protection and mixed-movements
  • PR-Internally Displaced Persons (IDP) Operations & IDPs Status/Rights/Obligation
  • PR-Climate change and disaster related displacement
  • PR-Community-based Protection
  • MS-Drafting, Documentation, Data Presentation
  • (Functional Skills marked with an asterisk* are essential)
  • Language Requirements:
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language
  • Competency requirements:
  • All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below
  • Core Competencies:
  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation
  • Managerial Competencies:
  • Judgement and Decision Making
  • Cross-Functional Competencies:
  • Stakeholder Management
  • Negotiation and Conflict Resolution
  • Political Awareness
  • Eligibility:
  • Candidates must be Mozambican Nationals
  • Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.1). If you have questions regarding your eligibility, you may also contact the HR Unit
  • In line with the RALS, the below category of candidates are eligible to apply for internally/externally advertised vacancies
  • Group 1 candidates: Current NPO staff members holding an indefinite or fixed-term appointment are eligible to apply to advertised positions in the NPO category at their personal grade and one grade below or above, as Group 1 candidates
  • External candidates: All other candidates are eligible to apply to positions in the NPO category as external candidates, including GS staff members holding a university degree and fulfilling eligibility requirements, regardless of grade or length of service, who may apply to any vacant NPO position in their country of assignment for which they qualify. External candidates must meet the essential minimum requirements of the position
  • Remuneration: A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at:
  • Submission of Applications: Interested internal candidates (Group 1 and Group 2) should apply through MSRP - Self-Service - Recruiting Activities - Careers (please search by JO number or by Location). Please update your personal profiles with all required information in order to be able to apply. Please consult the attached documents for further guidance on how to update the personal profile
  • Interested external applicants are also invited to apply online and complete the mandatory motivation letter. External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. - Careers - Career opportunities - Other Opportunities - Vacancies - sort by Location or search by Job Opening number
  • Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and only candidates who have passed the test successfully will be called for oral interviews. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees) Applications will be accepted only via the online portals. Please do not send application via email
  • The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application
  • UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality, and culture. All applications will be treated with the strictest confidentiality
  • UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at or through the online complain form at or by confidential fax: +41 22 739 73 80
This vacancy is no longer accepting applications


  • Entidade UNHCR - United Nations High Commissioner for Refugees
  • Local
  • Categoria ,
  • Tags
  • Publicado 17.02.2021
  • Expira 23.02.2021
  • Partilhar vaga por email
  • Reportar erro
  • Traduzir para Português

Perguntas Frequentes

Como posso candidatar-me a vagas através do

Ler artigo