Travel Supervisor

Duties

• Reporting directly to the General Services Lead, the main activities of the job are to: supervise assistance with Hotels and Travel Agencies and liaise with Logistics team for transportation needs; being a knowledge user for DaWinci travel system; charter flight bookings in DaWinci; domestic and international flight bookings and accommodation requests
• Provide guidance and assistance on complex and/or large travel requests; contribute to the development of processes and procedures; act as backup for travel coordinator and assistants
• Liaise with vendor regarding problems with system or upgrades; first level troubleshooting of external data source integration issues; drive continuous improvement of travel programs; help with accommodation procedures and POB management
• Review travel associated invoices as well as statements for accuracy; liaise with accounts payable team ensuring invoice settlement and payment confirmation is done on time
• Produce reports on number of travelers per cost center, tickets issued and any other required report; supervise and coordinate travel & accommodation activities and team work; liaise with travel service provider; ensure that travel and accommodation is done as per the company's travel policy and cost effectiveness; supervise all the activities related to Travelers, accommodation; managing data for reporting purposes

Requisites

• Applicable Degree with a strong business management knowledge
• In-depth knowledge of International and Domestic travel services
• Must speak, read and write English and Portuguese fluently
• Excellent communication and people skills as interactions will be at all organizational levels
• Project management skills will be preferential
• Strong focus on customer service and customer satisfaction, as well as experience in managing vendor relationships
• Ability to build and maintain effective working relationship with clients
• Possess good time keeping and organizational skills
• Problem solving skills
• Excellent team player
• Well-organized and reliable

Benefits

• The possibility of working in a Company that offers salary conditions compatible with the level of experience and level of responsibility of the role, as well as opportunities for personal development

Notes

• Only shortlisted applicants will be contacted