Vacancy

Restaurant Manager (m/f)

PHCC - Premier Human Capital Corporation

PHCC is recruiting a Restaurant Manager (m/f), to be based in Matola, Mozambique.
Duties
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
Requisites
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like OpenTable and PeachWorks
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BSc degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
Notes
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications

Details

  • Entity PHCC - Premier Human Capital Corporation
  • Location
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  • Published 08.08.2019
  • Expires 22.08.2019
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