CONTACT is recruiting an One Stop Shop Office Assistant, to be based in Pemba, Mozambique.
Duties
- The main activities of the job include: to provide clerical and administrative support, including filing, photocopying, document management, appointment scheduling, and general office assistance; to maintain, process, and archive all documentation related to one stop shop (OSS) activities
- To ensure the reception area, offices, and meeting rooms are organized; to update calendars, schedule meetings and training and maintain logs for room bookings and meeting requests; to perform additional administrative and office support duties as assigned
- To manage daily front‑desk operations and serve as the first point of contact for visitors, beneficiaries, and stakeholders; to receive, distribute, and manage correspondence and redirect phone calls and inquiries appropriately; to provide accurate information in person, by phone, and via email regarding local content and capacity building programs
- To support the coordination and logistical organization of trainings, meetings, and capacity‑building activities; to register participants and provide information on available trainings
- Disseminate information on training opportunities, and capacity‑building initiatives to interested parties; to register, process, and log beneficiaries, projects, and service requests within the OSS; to assist suppliers with registration on the Mozambique supplier registration platform
Requisites
- Minimum High School Certificate or equivalent
- Business school training is an advantage
- Minimum of three (3) years of proven experience as Assistant, Receptionist, Front Office Representative, or similar role
- Proficient in computer skills, including Microsoft Outlook, Teams, and Excel
- Fluency in English is an advantage
- Excellent written and verbal communication skills in Portuguese, is required
- Professional attitude and appearance
- Strong communication skills, pro-active, autonomous
- Living in the local area of the job will be an advantage
- Mozambican nationality
Benefits
- The possibility of working in a Company that offers salary conditions compatible with the level of experience and level of responsibility of the role, as well as opportunities for personal development
Notes
- Only shortlisted applicants will be contacted