IT Superintendent

Twigg Exploration & Mining, LDA is recruiting a IT Superintendent, to be based in Balama, Cabo Delgado, Mozambique.

Duties

• Work with the IT Manager to develop plans and coordinate all Balama Project IT activity in line with Company requirements
• Manage and mentor the IT Desktop Support Officer and coordinate their day to day activities in line with the requirements of the IT Manager
• Identify IT system inefficiencies and implement strategies to address
• Liaise with key project personnel to identify and resolve problems in a timely manner
• Determine sources of Wi-Fi, Internet, or server problems, and alert the IT Manager
• Take appropriate action where directed to correct such problems
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements
• Work with the IT Manager to fulfill these needs
• Provide staff and users with IT equipment assistance and troubleshooting
• Develop, implement and manage user help systems such as FAQ articles and guides
• Manage and maintain the IT Inventory and Asset Register
• Analyze and report computer network security breaches or attempted breaches and work with the IT Manager to ensure the integrity of Syrah systems
• Assist the IT Manager, System Services, and the Finance department in the implementation and support of the ERP System across Mozambique in line with operational requirements
• Ensure own behavior is aligned with the Company Values at all times

Requisites

• Qualifications in Information Technology or equivalent
• Minimum 4 years’ experience in a similar role
• Windows Server 2012 R2 Administration
• Windows 10 building and configuration
• Active Directory Maintenance
• CAT6 cabling and TCP/IP network troubleshooting and administration
• Demonstrated experience providing IT support in remote areas
• Demonstrated IT Project implementation experience
• Strong judgment and decision making skills
• Strong written and verbal communication skills in both English and Portuguese
• Advanced computer proficiency and experience across Microsoft Office suite
• Fluent in English & Portuguese
• Only apply if you meet the vacancy requirements
• Preference will be given to Mozambican candidates
• Uploaded candidate\'s curriculum must be sent in English language

Notes

• Only short listed applicants will be contacted