IT Specialist

Feed the Future Value Chain

Feed the Future Value Chain is recruiting an IT Specialist, to be based in Maputo, Mozambique.
  • The objectives and duties include but are not limited to:
  • Local network maintenance and installation (cabling, switches, and NIC configuration TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP)
  • WAN connectivity and maintenance (Internet connection and services, and devices configuration and maintenance)
  • Server and server application maintenance (Hardware integration, Windows 2012/2016 server maintenance, Hyper-V, WSUS services, antivirus maintenance, and monitoring, backup services)
  • Client computer hardware and application installation, configuration and maintenance (Laptops, Desktops, MS Windows 10 Pro, MS Office Suite, IBM Notes, O365 general use and troubleshooting, antivirus installation and troubleshooting)
  • User support and training
  • Management and supervision of support provided by local companies (ISP or other provides or IT services)
  • Responsible for all of the above mentioned tasks in Project’s field offices
  • Regular communication with the Home Office OIMT IT Operations team regarding network, system hardware and software changes/issues/updates and user registration, updates, and termination
  • Provide assistance in procurement and evaluation of all technical equipment (including phones, copiers, etc., in compliance with DAI IT Standards and procedures)
  • Administer IP PBX extensions
  • Maintain IP PBX hardware and phones
  • Communicate with OIMT IT Operations team regarding implementation of special features on the system
  • Assist local office managers in properly inventorying IT equipment
  • Conduct IT assessments for beneficiaries and produce reports per DAI OIMT procedures
  • Prepare procurement specifications and SOWs for IT procurements per DAI standards
  • Review all IT procurement requests in Tamis
  • Assist Facilities Manager and provide advice in annual IT inventory and software audits
  • Maintain a good knowledge and understanding of all policies and procedures as set forth in the project’s Field Operations Policy Manual and DAI Operations Manual
  • Ensure that staff computers have the following apps installed and functioning: Slack, Todoits, Slimwiki, and OneDrive
  • Ensure staff are fully proficient in the use of all applications and apps installed
  • Completed college education in the relevant field and minimum 5 years of relevant experience in IT System Administration, Maintenance, and User Support
  • PC and Server support experience
  • Knowledge of Windows Server & Windows Client operating systems
  • Knowledge of Hyper-V visualization platform
  • Knowledge of Windows network services: AD, DNS, DHCP, WSUS, Print and file sharing
  • Experience with IBM Notes Client configuration
  • Experience with Outlook client or O365 services
  • Knowledge of backup and restore services
  • Physical and logical LAN and WAN infrastructure principles
  • Communication equipment and VPN services
  • No prior legal convictions for fraud or theft and no prior terminations for cause from a prior employer
  • Demonstrated honesty, trustworthiness, initiative, and self-motivation in handling all assigned tasks
  • Must have English language proficiency, verbal and written
  • Only shortlisted applicants will be contacted
  • The IT Specialist will report to the Finance and Administration Director
This vacancy is no longer accepting applications


  • Entity Feed the Future Value Chain
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  • Published 18.09.2018
  • Expires 24.09.2018
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