IT Assistant (m/f)


Aldelia is recruiting an IT Assistant (m/f), to be based in Maputo, Mozambique.
  • Provide every day administration support including answering calls, transferring calls, proofreading, data entry, distributing incoming mails, processing outgoing mails and operating printers, fax and copiers
  • Maintain accurate and complete documentations for company policies and procedures
  • Prepare data spreadsheets, charts, graphs, and other documents as required
  • Greet customers and address their requests
  • Order and stock office supplies when necessary
  • Resolve customer problems promptly and accurately
  • Report any repairs and maintenances to maintenance team
  • Maintain standard filing system for easy and quick document assess and retrieval
  • Provide technical assistance to office staffs as needed
  • Assist in software and hardware upgrades
  • Add or update workstations for office staffs
  • Perform routine PC maintenance and updates for performance efficiency
  • Supervise and process help desk support requests
  • Assist in maintaining Internet service, firewalls, and telephone systems
  • Initiate process improvements to better answer user demands
  • College diploma or university degree in the field of computer science
  • 2+ years of experience Excellent technical knowledge of network and PC hardware, including Microsoft platform
  • Hands-on hardware troubleshooting experience
  • Extensive equipment support experience with PC’s
  • Working technical knowledge of current network protocols, operating systems, and standards
  • Ability to operate tools, components, and peripheral accessories
  • Able to read and understand technical manuals, procedural documentation, and OEM guides
  • Ability to conduct research into PC issues and products as required
  • Working knowledge of social media, design and web based marketing
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


  • Entity Aldelia
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  • Published 18.02.2021
  • Expires 25.02.2021
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