ICT System Engineer (m/f)

Heading Moçambique

Heading is recruiting for its client an Oil and Gas company, an ICT System Engineer (m/f), to be based in Mozambique, Offshore.
  • Supports the Offshore ICT Senior Engineer to ensure proper provision of IT computing resources to the offshore facility with the support of other stakeholders
  • Monitor, update and request modifications to the system in order to prevent failures
  • Technical support to his/her direct responsible for the preparation of tasks
  • When requested, lead any intervention within the scope of his area of expertise
  • Monitor the values of the parameters and alarms in the systems with respect to the monitoring of operating conditions
  • Propose to his direct responsible the relevant actions to be taken to improve the availability and reliability of the systems
  • Ensure that all software is upgraded and that periodically backups are performed
  • Analyze the technical problems, identify the technical solution or refer it for the attention of a group with the corresponding technical level
  • With the support of his/her direct responsible identifies critical calls (VIP)
  • Keep the relevant teams involved constantly informed on any issue that could cause business discontinuity onboard
  • Monitor the ticketing queues, when so provided for in clients’ operations
  • Carry out the processes of client service according to the quality monitoring standards established
  • With the support of HQ CYSE unit and his/her direct responsible, controls to provide security for operating systems, software, and data
  • Documents user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations
  • Install new or modified hardware and software systems
  • Degree in IT or similar
  • At least 3 years of experience in similar role/position
  • Good knowledge of IT architectures
  • Good and proven knowledge on installation and configuration of servers (Windows, Linux)
  • Good knowledge of virtualization (preferable VMWARE)
  • Good Knowledge on Storage (preferable NETAPP)
  • Good Knowledge of ITIL processes
  • Good Knowledge of DB (preferable SQL server DB)
  • The successful candidate will be a good connoisseur in IT, with good client facing, service management and operations delivery skills
  • Technical experience in installation, configuration and support of servers and clients
  • Windows Server certification is a plus
  • Windows 10 and other MS certifications is a plus
  • VMWARE certification is a plus
  • NETAPP certification is a plus
  • SQL server DB certification is a plus
  • Fluent written & spoken English
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


  • Entity Heading Moçambique
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  • Published 28.09.2021
  • Expires 28.10.2021
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