Human Resources Manager


Concord is recruiting a Human Resources Manager, to be based in Maputo, Mozambique.
  • Purpose of role: The Human Resources Manager will report to the General Manager and will provide the general day-to-day HR support for all aspects of the employee life cycle that includes all HR matters, Employee Benefits, Training and Development, and other HR administrative matters
Policies, Payroll & Performance Management
  • Provide full spectrum HR support (Payroll, Compensation & Benefits, Recruitment, Work Permits, Leave, Letters, HR system)
  • Prepare INSS and Tax (IRPS) submission
  • Maintain & update employee/consultant personal files, contracts, and other employee information
  • Provide day-to-day generalist HR support to the office and be involved in reviewing and developing relevant HR Policies and Procedures
  • Review, recommend, benchmark, and enhance the Compensation & Benefits Program
  • Implement HR toolkits (e.g. evidence-based interview evaluation, onboarding kit, performance appraisals, on-the-job training, grievance handling, workplace learning, etc.)
  • Provide advice in relation to employee performance, conduct, and absence management
  • Investigate, mediate, and record staff complaints, disputes & grievance incidents
  • Maintains appropriate record-keeping to ensure compliance with the Country's laws and regulations
Recruitment & Termination
  • Proper administration of full recruitment cycle
  • Work with respective department heads to review & draw up job descriptions to advertise for job vacancies and conduct interviews
  • Coordinate and conduct onboarding for new staff, such as liaising with respective departments on seating arrangement, system user ID, email account, server set up, insurance and orientation, etc.
  • Proper administration of employee terminations, off-boarding, and exit interviews
Training & Development
  • Administration and co-ordination of internal/external training programs
  • Formalize competency framework and identify training needs
  • Course registration and related follow-up with the course provider
Talent Engagement
  • Develop compensation strategies and programs to attract, motivate, and retain a workforce
  • Review needs of the workforce to recommend non-monetary benefits options to the Management
  • Provide support to management in rolling out employee engagement activities to motivate employees to deliver superior performance in fulfilling organizational requirements
  • Manage employee relations to achieve work harmony and progress towards organizational goals
  • Analyze employee engagement data to identify trends and patterns
  • Implement programs and initiatives designed to improve employee engagement
  • Implement employee well-being workshops, programs, and policies
  • Propose enhancements to employee well-being programs and initiatives
  • Develop positive working relationships with people through strong interpersonal skills
  • Conduct internal studies on organization’s workplace ergonomics
Management Reporting, Surveys, and Company Secretarial Matters
  • Prepare HR budget
  • Review headcount requirements with management for budget planning
  • Participate in the Salary Survey
  • Coordinate, prepare, and conduct presentations (HR-related) and take minutes in Board meetings when required
Procurement & Office Administration
  • Lease review/Renewal
  • Administrative oversight of the Admin Function and be involved in providing efficient and effective administrative support to the office and where necessary and appropriate, provide backup
  • Administrative support to the office
  • All other ad-hoc duties
  • Provide confidential ad hoc advice assistance to employees
  • Degree in Human Resources Management preferred
  • At least 5 -8 years of relevant experience in a generalist HR environment
  • Experience managing/handling employee issues, grievance etc.
  • Understanding and practical knowledge of Mozambican Labor Law
  • Methodical and organized approach to administration and record keeping
  • Driven, can-do attitude and goal-orientated with good problem-solving skills
  • Proficient in MS Excel and Word
  • Resourceful individual with the ability to work independently and under pressure
  • Hands-on, self-motivated, and committed with a sense of urgency
  • Great communications & interpersonal skills
  • Excellent organizational skills and attention to detail
  • Excellent talent recognition skills
  • Word, Excel, Access database, and the payroll system
  • Fluent in Portuguese and English
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


  • Entity Concord
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  • Published 15.04.2024
  • Expires 03.05.2024
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