Flight Dispatcher (m/f)

Heading Moçambique

Heading is recruiting for its client, an Oil and Gas Company, a Flight Dispatcher (m/f), to be based in Pemba, Mozambique.
  • Direct reports to Aviation Superintendent, indirectly Head of Logistics Operations & Methods and, within the framework, is responsible for:
  • Throught operations, to deliver compliance with CR GR HSE 415 (Safety of Aviation Activities), associated Company Rules, General Specification and Affiliate level documents
  • Plan and coordinate aviation activities at Site(s) level adhering optimisatioion the the aircrafts applications
  • Observe and support COVID protocols application
  • Act in the best interest of the TEP Mozambique at all times
  • Seek out learning opportunities and transfer new skills and knowledge to the job
  • Position requires a proactive and autonomous person who is focused on safety and compliance monitoring
  • Willingly and openly share good practices adhereing values and principles of the Company’s Code of Conduct at all times
  • Adhere at all times to the values and principles of the Company Code of Conduct
  • Be conversant/comply with Mozambique Legislation, Company Rules, Procedures and Instructions ; ensure full compliance with SOX standards with respect to system security and reporting
  • INEX primary focal point in Pambe (planning, profiles and certificates tracking
  • Promote and supervise the necessary preventive and corrections action plans to ensure safety of personnel, the protection of the environment and integrity of equipment in his domain of activities in line with international, national regulations and TEPPMA1 HSE requirements
  • Promote safe and responsible work culture and an injury-free work environment; promptly reports all unsafe conditions (anomalies) related to the aviation operations and passenger transit
  • COVID management (support to Flight dISPATCHER: follow daily the personnel in controlled quarantine in Pemba, and related positive Covid cases, in liaison with Medical contractors and TEPMA1 Medical Department
  • Develop the daily flight program, approves it by the site(s) and issues the revisions when required; proposes improvements to flight programs to optimize aircraft utilization (7 days operations Fixed and Rotary Wigns ralling planning)
  • Consolidate day-to-day booking requests from requestors and prepare corresponding INEX manifesting (PAX and freights)
  • Creation, modifications of ad-hoc legs in INEX when required by increased activity
  • Coordinate passenger check-in process with concerned air operators representatives, ground services (INEX process, manifesting of PAX and cargo, boarding passes provisions and trouble shooting)
  • Keeps abreast of all operational changes to timely coordinate amendments to the daily flight program; follows up on flights progress and reports it to his/her hierarchy; verifies, consolidates and ensures timely distribution of all passengers and freights manifests
  • Based on the provided data from the air operator keeps upto date the KPIs data base (focal point for the air operators’s reporting)
  • Carry out any other activities as may be assigned by Site/Management
  • Whenever required, contribute into the TEPMA1 operational proceesdure developments, applications and improvments
  • Keep updated daily and a weekly reporting
  • When required, implement database for the monitoring of all licenses, certificates and training required for air operator’s personnel
  • Has a minimum of 5 years experience in Oil & Gas Upstream Industry and/or Aviation activities
  • Basic knowlage O&G aviation standards (IOGP)and ICAO & EASA regulation, IQSMS system Knowledge or equivalent
  • Previous experience in air operator operations, capability to produce procedures, manual and studies
  • Proven experience in a multi-cultural context, experience of relationship with air operators, airport services, rigor, sense of organization, ability to anticipate, good command of English and Portuguese (as a plus) and advanced MS Office user
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


  • Entity Heading Moçambique
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  • Published 18.02.2021
  • Expires 18.03.2021
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