Depot Manager (m/f)

Eazi Access Rental

Eazi Access Rental is recruiting a Depot Manager (m/f), to be based in Palma, Mozambique.
  • Purpose statement: To fulfill all Depot management functions related to operations and sales within a specified Depot, through effective identification and application of resources. To execute the company sales strategy and customer service - objectives for the Depot
  • Key performance areas (to translate into a measure of success)
  • Financial Management
  • Operations Management
  • Supplier Management
  • Sales and Customer Retention
  • Safety and Training
  • Leadership and Management
Financial Management
  • Full profit and loss responsibility for depot
  • Plan and execute an annual budget
  • Cash flow management, expense control
  • Actual vs budget analyses and reports
  • Ensure that overall plan complies with Company Strategies
  • Implement and maintain a rolling forecast of the income and expenses
  • Ensure legal compliance
  • Allocate resources in terms of maximum return
  • Report to Regional General Manager monthly on performance of depot along with projections for following quarter and action plans
Operational Management
  • Optimize Machine utilization and availability
  • Conduct Machine, Stock forecasting
  • Ensure management, movement, tracking and control system for the equipment to understand the location and status of each asset
  • Ensure safety of equipment is maintained according to manufacture specifications and service bulletin update
  • Benchmark quality standard to be instituted and maintained on equipment and vehicles
  • Ensure all equipment and vehicles are serviced and maintained according to manufacture specifications
  • Monitors and directs all depot rental company operations
  • Optimize and control company inventory
  • Maximize the use and effectiveness of all company assets
  • Ensure that all licensing and regulatory requirements are met
  • Ensure that all the supporting assets are properly serviced and maintained
  • Build and maintain relationships with all the key local suppliers to the business for technical and service support
  • Build and maintain the technical capability of the business through supplier accreditation/assistance
Sales & Customer Service
  • Take overall responsibility for customer service. Maintain customer relationship standards
  • Maintain and Execute the annual sales plan
  • Translate the future picture of market needs into various revenue opportunities
  • Maintain the company’s market leadership
  • Maintain and increase the company’s market share profitably
  • Develop and maintain appropriate infrastructure and resources to maintain and grow the revenue stream
  • Develop the sales infrastructure and resources for the Depot in order that the market coverage is addressed
  • Daily, weekly, and monthly routine and controls in order that the sales department functions properly
  • Training programs for sales staff both on the market and on selling and customer care methodologies
  • Ensure credit management criteria of the business is adhered to
  • Overall responsibility for customer service, CSI score enhancement, management, and communication.
  • Monitors lost rental log. Recommends and implements necessary actions
  • Manages and monitors competitor activities and prices
  • Manage customer’s complaints
  • Manage customer satisfaction
  • Maintain a regular call cycle with customers
Safety & Training
  • Build procedures and process to ensure that every person who operates or drives an asset has the appropriate and legal license and training
  • Build, implement and control an occupational health and safety standards
  • Build a culture of safety
  • Have input on safety related issues in all aspects of the business
  • Ensure that any user of any piece of equipment has the appropriate skills, training, and licensing
  • Ensure all safety bulletins on equipment are carried out, documented, and stored as per manufacturer specification
  • Ensure all company assets are safe for use according to manufacturer specifications
Leadership and Management
  • Ensure that employees have clear and understood work/role descriptions, targets and goals to perform their functions, and that client needs, and requirements are integrated into all work-related practices
  • Ensure that employees have the right resources, skills, tools, equipment, and information to successfully execute on their responsibilities
  • Effectively manage employee performance and create opportunities for them to gain the competence for the work required and to grow
  • Manage staff in accordance with agreed key performance indicators
  • Relevant Tertiary Qualification in Commerce
  • Technical Acumen
  • Minimum 5 years at Management level
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


  • Entity Eazi Access Rental
  • Location
  • Category
  • Tags
  • Published 04.02.2020
  • Expires 29.02.2020
  • Share Vacancy
  • Report an error
  • Translate to Portuguese

Frequently Asked Questions

How can I apply for vacancies through

Read Article