Community Liaison Officer

Duties

• Build and maintain strong relationships based on trust and mutual respect
• Present Project update to the community, vis-a-vi present community concerns and grievances to the company
• Ensure that issues are resolved promptly, fairly and consistently
• On the one hand facilitating project operations and social management programs through engagement with the communities
• Regular engagement with community stakeholders, including local civil society organizations, households, and vulnerable groups, with the aim of building the trust and respect of the community
• Stakeholder Mapping: understanding and mapping various community stakeholders and their needs, interests, concerns and levels of influence in a way that can used for project decision making
• Identify opportunities from feedback and determine actions, revisit goals, and plan next steps for follow- up and future engagement
• Capture engagement activities carried out and submit daily reports to the line manager about the situation in community

Requisites

• A bachelor’s degree in social sciences or related field with skill in local languages of Cabo Delgado
• Minimum of 3–5 years of proven experience in community engagement, social performance, stakeholder relations, or community liaison roles, preferably within large-scale infrastructure, energy, mining, or resettlement projects
• Demonstrated experience working directly with rural communities and project-affected households
• Proven experience managing or supporting a Grievance Redress Mechanism (GRM) and resolving community complaints in a fair and timely manner
• Experience conducting stakeholder mapping and social risk assessments
• Experience preparing daily, weekly, and monthly social monitoring reports
• Strong conflict resolution and mediation skills
• Experience engaging with local authorities, civil society organizations, and vulnerable groups

Notes

• Only shortlisted applicants will be contacted