Business Analyst (m/f)

Heading Moçambique

Heading is recruiting for its client, an Oil and Gas Company, a Business Analyst (m/f) for a one year contract, to be based in Maputo, Mozambique.
  • Be pro-active in the professions: individual interviews, brainstorming meetings, direct observations
  • Conduct feasibility and opportunity studies (measuring organizational and technological constraints)
  • Follow the evolution of new technologies, benchmark with competitors
  • Produce reports on topics with potential
  • Build master plans: business process mapping, analysis of the overall technical architecture concerned, information flows, etc.
  • Elaborate, promote, through consulting and communication actions, the mapping of the information system (global architecture, functional model, process, repository, etc.) as a tool for decision support and performance management
  • Contribute to improving and structuring the business via the optimization of business processes, data, applications and associated systems (detection of opportunities, etc.)
  • Participate in the administration of the information system in terms of repositories, rules, approaches, methodologies, business objects, and tools
  • Anticipate changes and their business impacts on the IS, and vice versa
  • Evaluate the unit and overall coherence (portfolio) of the projects in relation to the information system (existing/target)
  • Write functional specifications, contribute to calls for tenders, and analyze different market solutions
  • Participate in the formalization of the contract and quality assurance plans
  • Experience with SharePoint – Design and implementation
  • Animate and coordinate the network of "Key-users" of the Customer business
  • Organize and animate the operational management bodies (needs + functional evolutions) and perform a complete follow-up of the requests impacting the tools for the activity of the Customer business
  • Analyze the existing and the solutions in place: set up indicators for monitoring and improving the activity (changes in cost, problem rate, productivity, etc.)
  • Providing technical support to teams on the various applications in use
  • Assisting with systems integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customized training where required
  • Preparing maintenance plans and upgrading schedules for the organization’s systems
  • Developing reports for teams across the business
  • Degree in computer Science, software engineering or similar IT fields with at least 5 years of experience
  • Management experience: Project Leadership experience for IT projects
  • Technical experience: SharePoint/Teams, Software engineering with strong and proven ability on Software development and support as well as great communication skills
  • Proven knowledge and experience as a functional analyst working with databases, configuration settings, troubleshooting, data import and export
  • Technical understanding to enable effective delivery of technology projects including new system implementations and upgrades to existing systems
  • Experience in software selection projects is beneficial
  • Ability to manage and successfully deliver projects impacting multiple business functions at multiple locations including international
  • Team building and management skills, to bring a diverse group together to deliver required business results
  • Customer Focus - proven track record of customer satisfaction and delivery success and ability to establish and maintain appropriate relationships with business and IT stakeholders
  • Ability to work independently, multi-task, follow processes, and policies (including environmental & safety), and act as a contributing member of a team environment
  • The Business Analyst assists the businesses in defining and modeling their needs, constraints and requirements
  • As a functional specialist, analyze the needs of the Businesses, checks the adequacy of the IT supporting the activities of the Business, and propose innovative solutions (process and / or technical) to meet the needs expressed
  • Advise and support the operational teams (IT Product Manager, IS Project Manager, Application Manager) of the organization to which he belongs
  • Its transversal role brings it to work with many actors of the organization and its subsidiaries
  • Ability to communicate in both Portuguese and English and be at easy with presentations and training large groups
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


  • Entity Heading Moçambique
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  • Published 10.02.2021
  • Expires 22.02.2021
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