PROFESSIONAL CAREER SUMMARY: During 19 years of banking experience, I performed several roles related essentially to Digital Banking, namely as technician of Channels Banking and Call Center Departments for 5 years in Millennium BIM, Digital Channel Manager for 3 years in BCI, Product Manager in Marketing and later Head of Service in O&T Department for 5 years in Moza Banco and Digital Channel Head in Consumer Banking at Ecobank for 2 years and as Head of Transactional Banking and Cash Management at Ecobank for almost 5 years up to now. AREAS OF INTEREST Digital Banking; Project and Change Management; Marketing, products and Innovation; Business Analysis and Business support; Customer Services and Quality Management; Digital Retail Banking; Value Chain Champion and Trade Finance. KEY SKILLS AND COMPETENCES Team Spirit, Analytical, Proactive, Multi-tasking, Results Oriented, Team Player, Customer Focus, Project Management, Flexible, Communication Skills, Time management and Leadership. SOME KEY PROJECTS CARREID OUT Implementation of Digital Banking Department at MozaBanco, precisely staff recruitment, staff training, product implementation (POS, ATM, Cards, Internet Banking, USSD, VISA, Mastercard and Integration Project with SIMO and Mobile Wallet). Union Pay on Socgen. Launch of QR Code and Prepaid Card, BankCollect, POS, Mobile App, Interoperability with Mpesa and Mkesh.