Provide Document Management System (DMS) user support to help them use the system efficiently. • Provide a search, retrieval, ordering and re-filing service for end users to access documents stored both physically and digitally. • Timely delivered document control services. • Maintain document file systems, indexes & document registers for critical documents, both physical and digital. • Arranges scanning and copying of documents for input to the DMS. • Manage lifecycle of documentation and correspondence (letters, faxes, and pertinent emails) received and transmitted externally/internally ensuring they are registered, numbered (as applicable), distributed, controlled and filed. • Responsible for the transmission of documents to and from third parties, including partners, vendors, regulatory agencies and other external bodies. • Responsible for data (attributes) integrity of the DMS. • Participates in the auditing of the DMS when required. • Administers security permissions for document management systems. • Naming and numbering conventions & issues document numbers. • Ensures compliance with document management standards and procedures. • Adheres to change management procedures when documents are modified. • Interfaces document management resources with partners, vendors, regulatory agencies and other external bodies, keeping distribution contacts current. • Provide guidance to the correct assignment of document numbers and attributes.