General Manager

We are looking for a General Manager for an established Field Marketing business in Mozambique.

Duties

• Define growth strategy for the business within Mozambique and surrounding territories
• Manage and grow existing accounts
• Establish, develop and manage new business opportunities and relationships in areas including but not limited to Government, SME and Corporate, while ensuring alignment with corporate strategy and growth objectives
• Introduce new products, services and technologies in line with Business Development goals
• Implement and oversee training and development strategies with existing and new employees
• Ensure achievement of sales revenues and acquisition targets on a consistent basis in line with defined budgets and the setting of KPIs and performance targets
• Lead implementation programs and initiatives to deliver continuous improvements in the end-to-end customer experience to increase customer loyalty, advocacy and ensuring timely resolution of customer issues within SLAs and customer expectations, providing a consistent customer experience
• Lead and oversee field marketing activities in the region ensuring performance, increased visibility and equity of the Company brand, improved reporting, improved relationships with all stakeholders leading to increased growth in target markets
• Key Performance Objectives include Business Development, Operational Management, People Management, Customer Care, Cost & Budget Management, Health and Safety Compliance

Requisites

• Minimum 8 years current experience as a Business Unit Manager or Manager with an established Field Marketing Company covering Field and Retail Marketing, Operations and People Management, Start Up Accounts and New Business procedures (Not Negotiable)
• Post Grad Degree Qualification in Marketing and or Business Management
• Minimum 8 years relevant experience
• 5 years in management
• Portuguese and English fluency essential
• Experience in High Tech and FMCG industry
• Telecommunications experience advantageous
• Proven track record of gaining market share in a competitive market environment
• Portuguese speaking advantageous

Notes

• Please ONLY submit CV and please DO NOT submit any additional documents
• Include salary expectation
• CV must include 3 to 5 contactable references
• CV must include notice period
• Please quote reference in e-mail subject line: Field Marketing GM
• Correspondence will be with short-listed candidates only
• Remuneration is equivalent of USD 4000 local currency (negotiable based on experience) plus profit share
• This is a permanent position