Spare Parts Manager

Duties

• Customer Support & Service Delivery: Ensure strong ability to balance operational demands, budget constraints, and long supply lead times, while delivering high customer satisfaction
• Manage end-to-end spare parts operations, including inventory control, warehousing, and logistics
• Ensure optimal stock levels aligned with consumption trends and budget constraints
• Lead replenishment planning, considering long lead times and urgent operational demands
• Oversee warehouse operations, ensuring compliance with SPMS and HSE standards
• Coordinate import/export, transportation, and reverse logistics processes
• Support field operations and emergency fault resolution through timely spare parts availability
• Monitor and report on KPIs such as inventory accuracy, availability rate, and fulfillment lead time
• Control inventory value and operational costs, reducing obsolete and slow-moving stock
• Identify and mitigate supply chain risks, ensuring continuity of service delivery
• Ensure inventory accuracy, accountability, and system alignment across all regional warehouses by conducting structured monthly cycle counts
• Improve inventory accuracy to >98%, reducing stock discrepancies

Requisites

• 2+ years experience in spare parts / warehouse / supply chain management
• Experience in telecommunications industry is a strong advantage
• Fluent in english
• Proven experience in inventory control and logistics coordination

Notes

• Only shortlisted applicants will be contacted