CONTACT is recruiting a Civil Society Engagement Lead, to be based in Maputo, Mozambique.
Duties
- The Civil Society Engagement Lead shall be responsible for: the design, to execute and regularly update the organization’s CSO & NGO engagement strategy and plan, ensuring alignment with project objectives, ESG (environmental, social, governance) standards, and regulatory requirements; to review and adapt engagement strategies at least annually, based on project progress, stakeholder feedback, and evolving contexts; to cultivate and maintain strong, trust-based relationships with CSOs, NGOs, CBOs, and other relevant stakeholders at local, national, and international levels
- Serve as the primary point of contact for civil society engagement, facilitating open, inclusive, and respectful dialogue; to organize and facilitate bilateral meetings, roundtables, field visits and thematic workshops with CSOs/NGOs
- Coordinate the development and distribution of engagement materials (e.g., bulletins, reports, Q&A documents); to represent the organization in external meetings, forums, and policy dialogues; to maintain and regularly update a comprehensive register and mapping database of relevant CSOs/NGOs, including their focus areas, activities and positions on key issues
- Monitor CSO/NGO activities, positions, and concerns through direct engagement, media, and social media monitoring; to prepare at least quarterly, insightful reports on engagement activities, trends, risks, and opportunities
- Deliver targeted technical support and organize at least two capacity-building workshops per year for CSO/NGO partners to enhance their engagement and project implementation skills; to identify and mitigate societal and reputational risks through proactive engagement and collaboration with internal teams
- Ensure all engagement activities comply with national regulations, international standards (e.g., IFC, equator principles) and company policies; to act autonomously within the scope of CSO engagement and human rights compliance
Requisites
- Bachelor’s or Master’s degree in Social Sciences, Public Policy, International Relations, Community Development, or another related field
- Minimum of 05 years of experience in stakeholder engagement, social performance or community development, preferably in the extractives, infrastructure or energy sectors
- Demonstrated experience working with CSOs, NGOs and CBOs in complex multicultural environments
- Familiarity with international standards and frameworks (e.g., IFC Performance Standards, World Bank, ESG)
- Fluency in English and Portuguese (both written and spoken)
- Knowledge of the local language is an advantage
- Strong communication, negotiation, and interpersonal skills
- Proven ability to manage sensitive issues and build consensus among diverse stakeholders
- Living in the local area of the job is an advantage
Benefits
- The possibility of working in a Company that offers salary conditions compatible with the level of experience and level of responsibility of the role, as well as opportunities for personal development
Notes
- Only shortlisted applicants will be contacted