Head of IT

Duties

• Plan and implement/update all technology projects/Strategies. Ensure project documentation is maintained in line with institutional standards
• Plan and budget for the organization, equipment and staffing to meet the business technology requirements
• Co-ordinate the development of PC based applications to support business products consistent in line with institutional procedures and best practices
• Ensure appropriate organizational and staffing control within the technology function, where required segregation of duties & dual control are maintained
• Ensure adequate and relevant contingency and disaster recovery plans are maintained and periodically tested
• Oversee service management of vendors and outsourced operations and execution of Service Level Agreements (SLA)
• Adopting new processes, roles and skills for the IS function, by focusing on delivering services, rather than software to the business
• Structuring IT to serve complex, global business organizations by implementing technological and management approaches that permit the benefits of globalization and localization to be realized simultaneously
• Safeguarding the organization's information assets, by keeping abreast of new threats, such as service attacks and spamming
• Design Technology Architecture and Database that enables business agility
• Manage Office Automation Systems and Network design/Communications
• Monitor level of IT awareness and regular delivery of effective IT training for IT users and business users
• Champions the annual development/review of Business Requirement Analysis, IT Strategic Planning, IT Technology Architecture Planning, IT Process Review and Development, Capacity Planning, Risk Mitigation Planning, High Availability Planning, and Disaster Recovery Planning
• Supervise/Evaluate performance of IT personnel and prepare the IT Budget and annual plan
• Articulate and implement a business plan for the Bank in Mozambique
• Ensure the business of the bank is facilitated through the use of technology for the delivery of superior customer service in line with corporate objectives and goals
• Maximize the bank’s competitive advantage with strict adherence to laid down policies and procedures and conform with regulatory guidelines
• Ensure continuous improvement of operations through deployment of leading edge technologies that efficiently and effectively support the bank’s business
• Develop IT capacity within the bank in three areas i.e. people, skills and knowledge

Requisites

• First degree in any Business related discipline
• Masters in Business Administration or Banking & Finance and professional qualification will be an added advantage
• Minimum of 7 years experience in a bank/financial institution
• Experience in banking operations will be an added advantage
• Banking Database System
• Strong alliance management skills
• Excellent customer relationship development/management
• Good negotiation, problem-solving and conflict resolution
• Creative thinking and innovative
• Knowledge and understanding of Information Technology
• Good product development and management capabilities

Notes

• Only short listed applicants will be contacted