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Network Enginneer

Internet Solutions Mozambique

IS is recruiting a Network Enginneer, to be based in Maputo.

Duties
  • Responsible for configurations, installations and decommissioning of services to corporate clients
  • Maintain and troubleshoot customer specific MPLS based networks, including all ISP and telecom related services (Firewalls / mobility / Domains / Hosting etc)
  • Provide support internal and external customer related service requests into the CRM (Siebel and ISPIC)
  • Provide support to the GSC to solve client related issues
  • Interfaces NOC and Satellite ops on operational matters and the provision of services
  • Ensure that all sites are properly updated on Network Managements Systems
  • Standby support of the core Network based on a scheduled roster
  • Changes on core networking devices as per instruction from the central networking team which is governed by change control procedures
  • Working closely with all Business Units and the New Business Development team in developing and rolling out new products and solutions
  • Liaise with all stakeholders including client in delivering the client experience through continuous feedback
  • Responsible for configuration management and leading the change control function
Requisites
Qualification and Requirements
  • Strong background in ICT sector incl. TCP Networking , Wireless Networking
  • Cisco Certification CCNA (Minimum )
  • Degree/Diploma in Computer Science or Electrical Engineering
  • Min 2-5+years’ work experience within a related capacity or relevant professional qualification
  • Must demonstrate leadership and people management skills
  • Experience in and Knowledge of Telecoms industry
  • Thorough understanding of ISP environment
Key Competencies
  • Strong Customer Focus
  • Problem Solving and analysis
  • Fluency in both English and Portuguese
  • Willingness to work long hours under extreme pressure
  • Ability to accept constructive criticism via strict peer review
  • Available to travel
Notes
  • Only short listed applicants will be contacted
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